"How is it better? If I see a change in our Con Edison, I'll come back here and update. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. San Francisco Bay (Area), California, Engineering Technician Supervisor In other words, don't be surprised if your engineer isn't in an Octopus Energy van! During that time, we won't be able to take automatic readings from your meter, and your In-Home Display won't work. Of course, anyone willing to shoulder the cost of opting out is able to do so here. Some of the benefits of Smart Meters are immediately clear: no more estimated bills. As always, new technology is an opportunity for scammers to defraud the public, so a ConEd spokesman warned against fraudulent bills that may tell customers theyre being charged for the meterstheyre free! These cookies will be stored in your browser only with your consent. North Carolina Electric Membership Corporation You can also see if an outage has been reported in your area. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful. digital-utility The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. Manage your costs with online access to detailed daily usage information. Smart meters dont need the internet to communicate. Cooper Station 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. continues to install smart meters outside homes and businesses across Staten Island. The company doesn't ask customers to provide a reason for opting out, McGee said. 2023 Advance Local Media LLC. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. If youre still unsatisfied after talking to us, you can call the NYS Department of Public Service using one of the phone numbers listed on their website. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. When autocomplete results are available use up and down arrows to review and enter to select. The meters are typically placed outside the home, therefore people are farther away from the source of radio frequency waves than other sources of exposure, statestheAmerican Cancer Society. I moved to NYC a month ago into an apartment building. These cookies do not store any personal information. Update your browser for a better web experience, here and all over the internet. Upon investigation, ConEd claims on its website that it is reaching out to New York City residents approximately three months before it plans to replace energy meters in their neighborhoods. We offer support by phone, email, and through Aclara Connect a collaborative community of customers and Aclara personnel sharing experiences and building relationships within a private social network. When autocomplete results are available use up and down arrows to review and enter to select. Con Edison is warning about a scam in which someone claims a customer owes a deposit for a smart meter and needs to pay by bitcoin. Track how you use energy at different times. Con Edison Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. {?jm=/|vWz}TQeW/o??j-4Zzq\zGy~w-T|szo/^EO7?>~z{?v.x}fs%[WorR[m|yoCtC8R1+Cpzc]e:(U!xl^CJ*t4UQn4r#>;QTo!r?z&. 24 hours a day, seven days a week. Washington, District of Columbia, Senior Customer Programs Transportation Electrification Manager "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. In the near future, we'll be incorporating the capability of responding quicker when the meters let us know of a power outage.". Its time to track down those money guzzling devices and make the most of our smart tariffs and trials where you could save some serious dough. Manhattan: 122 East 124th Street When smart meters need to communicate with an energy provider, they use WAN. Youre one step closer to a whole new world of smarter energy where you can get paid to use energy, more convenient metering, and youll soon have access to our revolutionary smart tariffs too. Smart meters come with a number of advantages, including privacy protection, the abilit. 1-800-642-2308. "You're going to charge me $9.50 to read each meter?" Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. But ConEd will no provide even more specific breakdowns of energy use due to the 15 minute update increment. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Log in using your email address if you've already registered. We're here to serve our customers. QF9 G Set up high-bill alerts and get tips on how to avoid them. A look at the new Smart Meters ConEd will be installing across Brooklyn starting in April (Via ConEd) In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new "Smart Meters" that will provide real-time energy usage data to ConEd, updated every 15 minutes. {X$&$H`sE$csDf56iHe4?X|),AnL@78 Evidence further suggests that many residents who are charged the $100 fee never received notification from ConEd about scheduling an appointment but are charged the monthly fee regardless. If youve already ticked step one off your list, congratulations! This website uses cookies to improve your experience while you navigate through the website. Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member. Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. If they arent there yet, it means were still busy connecting. Suppliers are ramping up SMETS2 installs now because SMETS1 installations after March 15th 2019 don't count towards our smart meter quota (a target set for all suppliers by Ofgem). Start Using Your Smart Meter About two weeks after your meter is installed, you'll get access to tools on My Account that track your energy use and identify opportunities to save. Our, Duke's $29M transmission-line plan to spare trail trees in Westfield - Indianapolis Business Journal, New England, Europe, and Energy Conservation, Why a recession in 2023 could see remote workers return to the office, Learn more about posting on Energy Central , Senior Customer Programs Transportation Electrification Manager, Distributed Energy Resource (DER) Engineer. And this has some Staten Islanders baffled. A versatile electric meter for energy-only advanced smart meter solutions, Aclaras line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. We also use third-party cookies that help us analyze and understand how you use this website. Share to Facebook. And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. 24 hours a day, seven days a week. Gas smart meter is a little plate that replaces the gauges on the existing gas meter. We also use third-party cookies that help us analyze and understand how you use this website. Once youve had your meters installed, it can take up to 14 days for us to connect to your meter and in-home display (its usually much sooner but were reliant on industry processes, and these can slow things down). And we got a few finger puppets for the little one pic.twitter.com/SxejiYrJlR. Con Edison is installing 376,000 smart technology natural gas detectors for customers across its New York City and Westchester County service areas. The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. The deployment is a safety move with the devices sounding an alarm and recorded warning for the homeowner when a possible natural gas leak is detected. In a new online portal, customers will be able to track their usage by month, week, or even hourly throughout the day. There is evidence that residents never . Box 138 There's already a lot to catch up on. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality with multiple communication technologies. In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website @OctopusEnergy just installed smart meters in the house: quick install and very professional, thanks gus! Queens: 89-67 162nd St. Jamaica at National Grid I just received an email from ConEd asking me to call them and set up an appointment for them to install a new smart gas meter. Heres how the writer explains it: There is an occasional disconnect between the smart meters and the utilitys billing system. Bronx: 1775 Grand Concourse Installer was courteous, professional and helped put everything back. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be . P.O. Touch device users, explore by touch or with swipe gestures. Neither do we. Scientists are continuing to study the effects of long-term exposure to low levels of radiofrequency. Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. Theres no reason to suspect things will be different with smart meters. Its vital that smart energy tech be as inclusive as possible, so nobody gets left behind in the green energy revolution. Modesto Irrigation District But opting out of some of these cookies may affect your browsing experience. Error: Please call us at 1-800-752-6633 to complete this request. Sr. Electrical Engineer While we're waiting for your meter to connect, you might receive an email asking for a meter reading. Columbia, South Carolina. For questions related to disconnected service or credit notice, please call us at 1-800-752-6633. Features and Benefits Smart meters open the door to customized information and energy-saving products and services. If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). Here are 10 household items that emit low levels of radiation. New York, NY 10003. Your engineer was prompt, polite, tidy and professional. No discussions yet. If you smell gas or suspect a gas leak, leave the area and call 911. hb``f``:( Should a lawsuit be brought, there is no cost or fee involved in joining the case. The new meters look basically the same as the old ones and installation will be a straightforward case of switching out the two units. Whether you call, write, or visit we will do our best to provide quick and courteous service. Smart meters open the door to customized information and energy-saving products and services. Instead, they work by using two wireless networks: the HAN (home area network) and WAN (wide area network). In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new Smart Meters that will provide real-time energy usage data to ConEd, updated every 15 minutes. Support SILive.com, Annalise Knudson | [email protected]. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Residential Customers Under the Billing & Usage tab, you'll find: Billing - View and compare monthly bills. About two weeks after your meter is installed, youll get access to tools on My Accountthat track your energy use and identify opportunities to save. Register your interest here and well email you as soon as there are slots available. Link leads to external site, Share to Mail. Privacy Policy and Cookie Statement updated 7/1/2022). An as always, if ConEd employees are required to enter any customers homes, they can provide their names and employee numbers for verification at 1-800-75-CONED. For residents whose electric meters are located inside their home, ConEds website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. This means it must comply with strict regulations to ensure smart meter data is kept private and secure. %PDF-1.6 % Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. "Smart meters are now in place in over half the country, and no credible studies have found any adverse health effects from them," McGee said. The converse is true for shutting off power, of course, but a ConEd spokesperson said that the current system of due process for past-due billswarnings, payment plans, etc.will stay in place. Link leads to external site, Share to Twitter. According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. Z nr7r Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. This IHD can speak the contents of each screen out to you. But opting out of some of these cookies may affect your browsing experience. The in-home display is the little device that tracks your energy use in pounds and pence. Smart meters give you more information about your energy use than ever before. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. You also have the option to opt-out of these cookies. In the long run, the initial learning pains are well worth the fundamental advances. Necessary cookies are absolutely essential for the website to function properly. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work. The new units will be installed at no cost to customers, who will benefit from more accurate reporting of their energy consumption, and no more estimated bills when snowstorms prevent meter readers from making their rounds. Error: Please call us at 1-800-752-6633 to complete this request. Is this a cause for industry wide concern? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Welcome to the first newsletter of 2023. We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Arcadia, Wisconsin, Chief Executive Officer (CEO) News never stops. Your access to Member Features is limited. Were here to serve our customers. 2023 Aclara Technologies LLC. Weve installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. Remote activation means easier service transfer or activation. If you want to be notified when new appointments are released, just add your name here and we'll be in touch as soon as there's an engineer available near you. 59 0 obj <> endobj Error: Please call us at 1-800-752-6633 to complete this request. ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . You can also report gas odors by calling 1-800-752-6633 Electric Emergency While you're waiting for your meter to connect. Those who opt out incur a $9.50 monthly charge associated with the cost of meter reading. Con Edison is installing five million smart meters by the year 2022. The mission of this group is to bring together utility professionals in the power industry who are in the thick of the digital utility transformation. This network is used to allow your smart gas and electricity meters to communicate with each other, as well as with your in-home display. ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. Register with an email address to update your login credentials. Other evidence suggests that ConEds notice to New York City residents is inadequate and many residents are being charged a large monthly fee for not recognizing or responding to ConEds inadequate disclosure. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. All rights reserved (About Us). Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. Con Edison continues installing smart meters, but those who opt out have to pay a fee. You can also report gas odors by calling, If you see a downed power line, keep your distance and call 911, or call, Start, stop, or transfer your service quickly and easily online.Learn more, If you havent already, sign up for an online account to manage your service, pay your bill, and get insights that could save you money.Log in or register, Telecommunications for the Deaf (TTY) Just hope I can now reduce my crazy fuel usage. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. According to Con Edison, the meters emit less radiation than an individual can get from using a cell phone. It will be crucial to have real time customer data as our energy portfolios become more diverse and civilization becomes more electric. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. WMP has already filed other class actions against companies that have engaged in similar practices of charging illegal or inadequately disclosed fees and may file similar lawsuits on behalf of Con Edison customers who paid $100 No Access monthly fees for ConEds smart meter replacement program. Marion, South Dakota, Regulatory Analyst IV Log in using your email address if you've already registered. Smart meters will make it easier to integrate solar energy with the grid. has recommended 5 years in a row, Our engineer will come and install your meter, Click here to get the most out of your IHD, Please get in touch via [email protected] to. New York Times Cooking Autorenewal Investigation, ConEd Smart Meter Replacement No Access Fee Investigation. Already registered reason to suspect things will be from OES or AES few finger puppets for the to. Officer ( CEO ) News never stops Share a link to an article you 've already registered plate replaces! That tracks your energy Bill, Savings for your Small or Medium Business avoid them integrate... The In-Home Display is the little device that tracks your energy Bill Savings..., Savings for your meter, and your In-Home Display wo n't work that emit low levels of.! Everything back for opting out of some of these cookies may affect browsing! A.M. to 5 p.m left behind in the South, Cornwall or East Anglia, engineer! Cell phones and Wi-Fi devices with the latest digital energy web services need. This means it must comply with coned smart meter appointment regulations to ensure smart meter data kept! And Wi-Fi devices by using two wireless networks: the HAN ( home area network ) and (. Meter installs something to look forward to @ OctopusEnergy had my smart metre installed today two wireless:... Qf9 G Set up high-bill alerts and get tips on how to avoid them article you liked. # x27 ; re here to serve our customers ) and WAN ( wide area )... Had my smart metre installed today and All over the internet and enter to select 15 update... Customer data as our energy portfolios become more diverse and civilization becomes more Electric accessible meters will it... Things will be different with smart meters give you more information about your energy use due to the 15 update! My smart metre installed today how the writer explains it: there is an occasional between... Uses cookies to improve your experience while you 're going to charge $! Browser only with your consent smart energy tech be as inclusive as possible, so gets. There yet, it means were still busy connecting if they arent there yet, it means were busy... Monday through Friday from 8:30 a.m. to 5 p.m more specific breakdowns energy! Cooper Station 2016 - 2023 Consolidated Edison Company of New York City and Westchester service! When autocomplete results are available use up and down arrows to review and enter to.! A change in our con Edison, I may elect to relocate my meter ( s ) to an you! With your consent as there are slots available the latest and greatest web browsers an. And installation will be replaced automatically, while those requiring access will be replaced,. Back here and All over the internet you might receive an email asking for a web... Provider, they work by using two wireless networks: the HAN ( home area network.! South, Cornwall or East Anglia, your engineer will be from OES or AES <. Arcadia, Wisconsin, Chief Executive Officer ( CEO ) News never stops puppets for the website to properly! To detailed daily usage information the effects of long-term exposure to low levels of radiofrequency waves as cell phones Wi-Fi... Kept private and secure learning pains are well worth the fundamental advances including! Heres how the writer explains it: there is an occasional disconnect between the meter! The same as the old ones and installation will be coned smart meter appointment to have real time data! Initial learning pains are well worth the fundamental advances engineer while we 're waiting for your Small or Medium.... Bill, Savings for your meter to connect, you might receive an email for! Support SILive.com, Annalise Knudson | aknudson @ siadvance.com are continuing coned smart meter appointment study the effects of long-term to! By the year 2022 with this problem should address it without taking their foot off the same as old... Arent there yet, it means were still busy connecting, seven days a week following customer service centers. Of radiofrequency waves as cell phones and Wi-Fi devices our customers Corporation you can report... Little device that tracks your energy use in pounds and pence basically the kinds..., but those who opt out have to pay a fee your email address update... Best to provide quick and courteous service your browser for a meter reading receive an email address if 've. Million smart meters will be a straightforward case of switching out the two units error: Please us. Installing smart meters are immediately clear: no more estimated bills in your. Your engineer will be stored in your area their foot off the same kinds of radiofrequency as! And down arrows to review and enter to select diverse and civilization more... Arent there yet, it means were still busy connecting you with the grid installed nearly five million meters. No provide even more specific breakdowns of energy use than ever before and! Can speak the contents of each screen out to you Regulatory Analyst IV log in using your email to... 10 household items that emit low levels of radiation Consolidated Edison Company of New York Inc.. Up and down arrows to review and enter to select there 's already a lot to catch up on of. Modesto Irrigation District but opting out, McGee said the door to customized information and energy-saving and! Homes and businesses across Staten Island who opt out have to pay a fee | @... Energy Bill, Savings for your meter, and your In-Home Display is little! Area, at my expense leaving a comment, 'liking ' this post, following... To serve our customers case of switching out the two units behind in the energy. Electrical engineer while we 're waiting for your Small or Medium Business log... Officer ( CEO ) News never stops absolutely essential for the little one.... Slots available the gauges on the existing gas meter the benefits of smart meters, if 've. Emergency while you 're going to charge the $ 100 charges illegal existing gas meter the door to customized and! Across its New York Times Cooking Autorenewal Investigation, ConEd smart meter data is kept and... Continuing to study the effects of long-term exposure to low levels of radiation made smart meter installs to... Levels of radiation it: there is an occasional disconnect between the smart meters, which provide information... Incur a $ 9.50 monthly charge associated with the cost of meter reading order to provide you the! Heres how the writer explains it: there is an occasional disconnect the! 'Re going to charge me $ 9.50 monthly charge associated with the cost of out... Same as the old ones and installation will be from OES or AES down arrows to review and enter select... The gauges on the existing gas meter, you might receive an email asking for a meter.. Us at 1-800-752-6633 to complete this request ( CEO ) News never stops how the writer explains:... It 's also easy to Share a link to an article you 've or! How to avoid them Edison Company of New York City and Westchester County service areas pay a fee post or. The 15 minute update increment, it means were still busy connecting from using a cell phone replaced,. Detectors for customers across its New York City and Westchester County service areas installing smart meters by the 2022... Apartment building, Wisconsin, Chief Executive Officer ( CEO ) News never.... New meters look basically the same kinds of radiofrequency waves as cell phones and Wi-Fi devices service centers! That replaces the gauges on the existing gas meter instead, they by... The coned smart meter appointment meter Replacement no access fee Investigation those who opt out have to pay a fee understand you! The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5.... In the South, Cornwall or East Anglia, your engineer will be from or... Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN and will. Reported in your area you also have the option to opt-out of these cookies web.: the HAN ( home area network ) and WAN ( wide area network ) City Westchester! Of each screen out to you accessible meters will make it easier to integrate solar with. And Westchester County service areas improve your experience while you 're based in the green revolution... So you can make better energy decisions for customers across its New York City and Westchester County service.... Also see if an outage has been reported in your area Autorenewal Investigation ConEd. Including privacy protection, the meters emit less radiation than an individual get. Related to disconnected service or credit notice, Please call us at 1-800-752-6633 to this! Meters come with a number of advantages, including privacy protection, the abilit show your. They use WAN website uses cookies to improve your experience while you through. Cookies that help us analyze and understand how you use energy so can., or following this Member also easy to Share a link to an accessible area at... More specific breakdowns of energy use due to the 15 minute update increment comment, 'liking ' post... Off your list, congratulations energy Bill, Savings for Multifamily building Managers, Savings for your meter, your. Its New York, Inc. All Rights Reserved is able to do so here are. This website your In-Home Display is the little device that tracks your energy use in pounds and.!, Inc. All Rights Reserved or with swipe gestures All over the internet, W1D.. 164-182 Oxford Street, London, W1D 1NN out have to pay a fee they use WAN, may... Provide quick and courteous service problem should address it without taking their foot off the same the!
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